Privacy policy

1. Who publishes this website

This website, published at joaquinak.online, is owned and operated by JOAQUINAK COMERCIO DE VESTUARIOS LTDA, a Brazilian limited liability company registered under CNPJ 44.263.558/0001-35, with sole establishment at Rua Ananias Azevedo, 184, Loja 18, Treze de Julho, Aracaju, Sergipe, Brazil, CEP 49.020-085. The domain is not licensed to or operated by any other legal entity.

2. Scope of this policy

This policy explains what information we collect from visitors to this website and from customers who reach out to us by email, telephone, or the contact form on this site. It applies only to data handled by JOAQUINAK COMERCIO DE VESTUARIOS LTDA under the registration identified in section 1.

3. Information we collect

We collect only the information you provide when you contact us: your name, email address, telephone number if you choose to share it, and the content of your message. We do not operate accounts, user profiles, loyalty programs, or logged-in areas on this website.

For general web traffic, our hosting provider records standard technical information such as the IP address, browser type, operating system, and pages visited, for the purpose of availability monitoring and basic traffic measurement.

4. How we use the information

Information provided through the contact form or by email is used solely to reply to the inquiry and, when relevant, to follow up on the request. Technical traffic data is used only to keep the website available and to detect abusive requests.

5. Legal basis

Processing of personal data is carried out under the Brazilian General Data Protection Law (Lei nº 13.709/2018, LGPD), on the legal basis of the consent given when you choose to send a message, and the legitimate interest of operating a public institutional website.

6. Sharing with third parties

We do not sell, rent, or trade personal data. Information remains with JOAQUINAK COMERCIO DE VESTUARIOS LTDA and is accessed only by authorized personnel. We may share data when required by a competent authority or by applicable law.

7. Retention

Messages received through the contact form or by email are retained for the time needed to answer and, where applicable, for the legal retention periods set by Brazilian commercial and tax law.

8. Your rights

Under the LGPD, you may request confirmation of processing, access, correction, anonymization, portability, deletion, and information about the entities with which your data has been shared. Requests should be sent to the contact listed in section 10 and will be answered within the legal term.

9. Cookies

This website uses only strictly necessary cookies set by the hosting provider to deliver the pages. It does not run advertising, retargeting, or cross-site tracking cookies.

10. Contact

Requests related to this policy can be sent to [email protected] or by telephone to (77) 8846-5477. Written correspondence may be addressed to Rua Ananias Azevedo, 184, Loja 18, Treze de Julho, Aracaju, Sergipe, Brazil, CEP 49.020-085.

11. Changes

This policy may be updated to reflect operational or legal changes. The current version is dated at the top of the page.